This Privacy Policy explains how Bangalore Tour Operators handles personal data in connection with its website and local guided tours and experiences in Bangalore. It applies to enquiries, bookings, tour coordination, and related communications.
Subject to legal limits, you may ask to access, correct, update, or delete your personal data, or object to certain processing. Where processing is based on consent, you may withdraw that consent for future processing.
To protect privacy, we may ask for information needed to verify your identity and locate the relevant records. We will assess each request and respond within a reasonable period under applicable law.
We keep personal data only for as long as needed to manage enquiries, confirm bookings, complete tours, handle payment records, maintain business records, and meet applicable legal or accounting requirements. When data is no longer needed, we delete it or anonymise it where practical.
When we update this policy, we will post the revised version on the website and change the effective date where appropriate. If a change is material, we may also provide a separate notice through a reasonable communication channel.
We may collect identification details, contact information, booking and payment records, group size, preferred dates, dietary information, language preference, meeting point details, and communications sent to us. We may also collect technical data such as device information, browser type, IP address, and basic usage logs when you use the website.
We receive data from website forms, email, telephone calls, booking discussions, payment-related interactions, and messages exchanged during route planning. Some technical information is generated automatically when the website is used, and limited information may be received from service providers involved in payment or site operation.
Cookies may include session cookies needed for page navigation, preference cookies that remember basic settings, and analytics cookies that help us understand site performance and usage patterns. We do not use cookies to collect more information than is reasonably needed for these purposes.
You may manage cookies through your browser controls and, where available, through any site-level preference tools. Disabling some cookies may affect basic site functions or the way forms and pages operate.
We use personal data to respond to enquiries, arrange dates and group details, collect dietary information, confirm venue availability, coordinate routes and tastings, process booking payments, manage meeting point check-in, deliver guided tasting walks, and send related administrative communications. We also use limited technical data to maintain the website, improve reliability, and keep records required for business and legal purposes.
We may share personal data with payment processors, website hosting providers, communication tools, and other vendors that help us operate the website and manage bookings. These parties may process data only for the services they provide to us and are expected to handle it in a manner consistent with their role.
We may disclose personal data where required to comply with law, court orders, lawful requests, or to protect our rights, users, or the security of our services. We may also share information when needed to prevent fraud or address a safety issue.
